Q: What kind of pets do you allow? Do you permit exotic pets?
A: Cats and dogs excluding aggressive breads. No exotic pets allowed.

Q: How many pets may I have?
A: A total of 2 pets per apartment.

Q: Are there any deposits, special fees, or monthly charges to have a pet?
A: Yes, Cats come with a one time $400 non-refundable charge. Dogs come with a one-time $600 non-refundable charge. Pets are not allowed anywhere in the Courtyard at the Glenview House.

Q: Is my security deposit totally refundable?
A: Yes, if there are no damages or any outstanding debt on your account.

Q: If I get a job transfer, can I break the lease?
A: Yes, but you will have to pay the lease buy-out fee plus any concessions that you have received prior to your moving-out.

Q: What utilities are included in my lease?
A: Trash removal is included in the lease.

Q: How long is the term of the lease?
A: We currently offer 9-12 months.

Q: Do you accept leases for short terms?
A: Yes, please contact leasing office for further details.

Q: If something needs to be repaired in my apartment, how do I report it?
A: If you need a service request, you can request one by calling the main office at 203-327-7368 or send an email to leasing@myglenviewhouse.com.

Q: When is my rent payment due?
A: On the 1st day of each month.

Q: What day of the month am I liable for a late charge?
A: On the 10th day of each month.

Q: Will you accept electronic payments from my bank?
A: We will be able to take credit cards and debit card payments through our website.

Q: Is there a place where I can pay my rent after office hours?
A: Yes, on-line through our website (inquire at the Management Office) and you are able to drop your rent off in the rent drop box located just outside the leasing office.

Q: There is a person who might be staying with me for a while, is that permitted by the lease?
A: Yes, please contact the Management Office for details.

Q: Do you have reserved parking?
A: Yes, Glenview House will provide one parking spot per apartment. A 2nd spot can be obtained at a cost. Please contact the Management Office for details.

Q: I have a motorcycle, where can I park it?
A: Yes, if you motorcycle is considered your sole mode of transportation, you may park it the parking garage in your assigned spot.

Q: My children live with me in the summer; do I need to notify your office when they arrive?
A: Yes, please contact the Management Office for details.

Q: Can I install my satellite dish at my apartment?
A: Yes, please contact the Management Office for details.

Q: Do you have cable services?
A: Yes, you will be able to obtain cable services from Cablevision

Q: Will you accept my delivery packages for me?
A: Yes. We will accept delivery packages. Please see Glenview House’ community policies for further information on delivery of packages.

Q: When are the hours for the clubhouse, business center, and fitness center?
A: Yes, please contact the Management Office for details